Flex-Days Pricing: Only Pay for the Days You Actually Work

If you've ever paid for software you didn't use while on holiday, sick leave, or during quiet weeks—you know how frustrating traditional "fixed monthly" billing can be. You're essentially subsidizing time you're not working.

What if you only paid for the days you actually used your practice management software?

That's exactly how AudZone's Flex-Days pricing works. It's designed to be fair, predictable, and perfect for real-world audiology practices—whether you work full-time, part-time, or have seasonal fluctuations.

The Problem with Traditional Fixed Monthly Billing

Most software charges a flat monthly fee regardless of how much you use it:

• Public holidays? You still pay.

• Annual leave? You still pay.

• Sick days? You still pay.

• Quiet weeks between Christmas and New Year? You still pay.

• Work part-time (2-3 days/week)? You pay the same as someone working 5 days/week.

It's like paying for a gym membership you only use half the time. The math doesn't work in your favor.

Introducing Flex-Days: Fair Pricing That Matches Your Work Pattern

With Flex-Days pricing, you pay a small base subscription that includes 8 days of usage per month. After that, you only pay for additional days you actually work.

Here's How It Works:

Monthly Billing:

• Base subscription: $45/month per user (excl GST)

• Includes: 8 days/month of usage

• Overage: $5/day for days 9-20

• Maximum cost: $105/month per user (capped at 20 days)

Annual Billing (save 10%):

• Base subscription: $486/year per user (excl GST) — that's $40.50/month

• Includes: 8 days/month of usage

• Overage: $4.50/day for days 9-20

• Maximum cost: $1,134/year per user ($94.50/month effective)

What Counts as a "Day"?

A billable day is any day you:

• Record a patient session

• Generate clinical documents

• Copy data from the session

What doesn't count:

• Simply logging in

• Browsing, editing or creating templates or checklists

• Running compliance checks

• Using AI chat on a session

• Updating settings

Important: Billing is per day, not per session. See 10 patients in one day? That's still just 1 billable day.

Real-World Scenarios: See the Savings

Let's look at how Flex-Days benefits different work patterns compared to traditional fixed billing.

Scenario 1: Part-Time Audiologist (3 Days/Week)

Sarah works Tuesday, Wednesday, Thursday each week:

Month	Work Days	Flex-Days Cost	Traditional Fixed Cost	Savings
Typical month (12 days)	12 days	$45 + $20 overage = $65	$120+	$55/month
Month with 2 weeks leave (6 days)	6 days	$45 (no overage)	$120+	$75/month
Annual total	~144 days	$780/year	$1,440/year	$660/year

Sarah saves over $600 per year because she's not paying for the 4 days/week she doesn't work.

Scenario 2: Full-Time with Regular Holidays

James works 5 days/week but takes 4 weeks annual leave:

Month	Work Days	Flex-Days Cost	Traditional Fixed Cost	Difference
Regular month (20 days)	20 days	$45 + $60 overage = $105	$120+	$15 saved
Leave month (0 days)	0 days	$45 (no overage)	$120+	$75 saved
Annual total	~220 days	$1,260/year	$1,440/year	$180/year

James saves $180 per year because he's not paying full price during his 4 weeks of leave.

Scenario 3: Seasonal Practice

Lisa's practice is busier in school terms, quieter during holidays:

Period	Work Days	Flex-Days Cost	Traditional Fixed Cost	Savings
Busy months (20 days)	20 days	$105/month × 8 months = $840	$120 × 8 = $960	$120
Quiet months (10 days)	10 days	$55/month × 4 months = $220	$120 × 4 = $480	$260
Annual total	~200 days	$1,060/year	$1,440/year	$380/year

Lisa saves $380 per year because the pricing flexes with her seasonal work pattern.

Why Flex-Days Makes Sense for Audiologists

1. You Only Pay for Days You Work

No more subsidizing public holidays, sick leave, annual leave, or quiet periods. Your software cost matches your actual practice activity.

2. Perfect for Part-Time Practitioners

Work 2-3 days per week? You'll typically use 8-12 days per month. With Flex-Days, you pay $45-$65/month instead of $120+ with traditional billing. That's real savings.

3. Predictable Maximum Cost

Unlike some "pay per use" models with unlimited costs, Flex-Days caps at 20 days per month. Your maximum cost is $105/month—no surprises, no bill shock.

4. Fair for Everyone

Whether you're full-time, part-time, or casual—you pay proportionally to your usage. Someone working 2 days/week shouldn't pay the same as someone working 5 days/week.

5. No Penalties for Taking Leave

Going on holiday? Taking maternity leave? Reducing hours? Your costs automatically reduce. You're not locked into paying full price when you're not using the system.

6. Scales with Your Practice

Starting small and growing? Costs grow proportionally with your usage. Winding down before retirement? Costs reduce proportionally. The model adapts to you.

Comparison: Flex-Days vs Traditional Fixed Billing

Feature	Flex-Days Pricing	Traditional Fixed Billing
Base cost	$45/month (8 days included)	$120+/month (unlimited)
Part-time (12 days/month)	$65/month	$120/month
Full-time (20 days/month)	$105/month	$120/month
On annual leave (0 days)	$45/month	$120/month (full price)
Maximum cost	Capped at $105/month	Often $120+ regardless of usage
Public holidays	Don't count as billable days	You still pay full price
Sick leave	Don't count as billable days	You still pay full price
Billing transparency	See exactly what you're paying for	Pay same amount regardless
Fair for part-timers	✅ Yes	❌ No

Additional Cost Savings

Annual Billing (Save 10%)

Switch to annual billing and save an additional $54/user/year:

• Monthly: $45/month + overage at $5/day

• Annual: $486/year ($40.50/month effective) + overage at $4.50/day

HBA Member Discount (Save 10%)

HBA members get an additional 10% off everything:

• Monthly: $40.50/month + overage at $4.50/day

• Annual: $437.40/year + overage at $4.05/day

• Stack with annual billing for 19% total savings

FREE Billing Administrator Accounts

Have a bookkeeper or office manager who needs billing access but not clinical features? They're completely FREE—saving you $45/month per person.

Common Questions

"What if I have a really busy month?"

The cost is capped at 20 days per month. If you work 25 days, you still only pay for 20. Maximum cost: $105/month (or $94.50/month with annual billing).

"What happens if I only work 4 days in a month?"

You pay just the $45 base subscription—no overage. You're never penalized for quiet periods or taking leave.

"When do I get charged?"

First charge: Happens immediately when you join (or when your trial ends). You're charged the full base subscription fee ($45) for your first billing period.

Subsequent charges: Your base subscription is charged IN ADVANCE on your billing anniversary date each month. Example: If you joined on the 15th, you'll be charged on the 15th of each month for the upcoming month.

Overage charges: Calculated on your billing anniversary date for your personal billing cycle (anniversary to anniversary) and added to that renewal invoice.

"Can I track my usage before being charged?"

Yes! The Current Period tab shows real-time usage per user, projected charges, and cost optimization tips. No surprises—you always know what you're paying before the invoice arrives.

"What about weekends and public holidays?"

If you work on a weekend or public holiday, that day counts. If you don't work (like most public holidays), it doesn't count. You only pay for days you actually use the system.

"Is there a contract?"

Monthly plans have no contract—cancel anytime. Annual plans are a 12-month commitment with the discounted rate locked in. If you switch to annual, you can only switch back to monthly within 7 days of your annual renewal date (this protects the annual commitment model).

"What if I'm on maternity/paternity leave for 6 months?"

You can deactivate your account during leave (you'll get a prorated credit for unused time), or keep it active and just pay the $45/month base fee since you won't have any overage. When you return, you're immediately ready to go.

"Can I avoid counting quiet days toward my 8 included days?"

Yes! If you have a really quiet day with just 1-2 emergency appointments or walk-ins, you can strategically use session deletion to avoid using one of your 8 included days.

How it works:

1. Complete your session(s) normally with full transcription and AI notes

2. Copy/download the AI-generated notes or reports you need

3. Delete the session(s) as "Test Session" or "Created by Mistake" (within 7 days)

4. If it's the only session(s) that day, the entire day is removed from billing

Test allowances (to prevent abuse):

• 2 sessions per day maximum

• 10 sessions per month maximum

• Must delete within 7 days of session creation

• If you've hit your limits, sessions delete but the day still counts as billable

When to use this strategy:

• Emergency appointment on an otherwise day off

• Single walk-in patient on a quiet day

• 1-2 sessions on days you'd rather "save" your included days

• Startup clinics with sporadic appointments while building clientele

• Days where you're testing the system or training staff

Trade-offs to consider:

• ❌ Cannot refer back to this session in future transcript chats

• ❌ Session won't appear in longitudinal reporting or analytics

• ❌ No session history for that patient visit (though you have the exported notes)

• ✅ Save one of your 8 included days for busier days

• ✅ Great for genuine one-off appointments or emergencies

Example scenario: You typically work 3 full days per week (12 days/month). One Saturday, you see a single emergency patient. Instead of using day 13 and incurring $5 overage, you complete the session, export the notes, and delete the session. You stay within your 12 days and avoid overage charges.

Important: This is a legitimate tool for genuine quiet days or emergencies, not a way to avoid paying for regular clinical work. If you're consistently hitting the 2/day or 10/month limits, your usage pattern suggests you're working more days than you're comfortable paying for.

How to Get Started

1. Try it free for 14 days with full access to all features—no credit card required

2. Choose monthly or annual billing based on what works for your cash flow

3. Add team members (they each get their own 14-day trial too)

4. Start working—your usage is tracked automatically

5. Check the Current Period tab anytime to see your usage and projected costs

The Bottom Line

Flex-Days pricing is designed around one simple principle: You should only pay for the days you actually work.

Whether you're part-time, full-time, seasonal, or taking regular breaks—Flex-Days adapts to your work pattern instead of forcing you to pay for time you're not using.

For part-time practitioners: Save 40-50% compared to traditional fixed billing. For full-time practitioners: Save on leave periods and quiet months. For everyone: Know your maximum cost ($105/month) with no bill shock.

Ready to try fair pricing?

Start your 14-day free trial today—no credit card required. Experience how Flex-Days can save you money while giving you the clinical documentation tools you need.

Start Free Trial →

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Questions about Flex-Days pricing? Email: support@audzone.com.au Hours: Monday-Friday, 9am-5pm AEST Response time: Within 4 hours for billing questions