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Purpose-built for Australian Hearing Care

Your clinical notes.
Done right. Every time.

AudZone records your sessions, writes your clinical notes, and verifies compliance automatically — HSP out of the box, plus any guideline or protocol you author with our AI rule builder. So you spend your time where it matters most: with your patients.

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AudZone — Initial Hearing AssessmentAdult • HSP
Recording Transcribed
45 min session • 2 speakers identified
Complete
Clinical Note Generated
Initial Hearing Assessment template applied
Complete
HSP Compliance Verified
All 12 requirements passed
Passed
Reports Ready
2 documents auto-generated via Doc Flow
Ready
~2:30
Typical processing time
APP Compliant
256-bit Encryption
Australian Data Storage
HSP Built-In
SOC 2 Aligned
A Typical Day

Here's what using AudZone actually looks like

No jargon, no hype. Just a step-by-step walkthrough of how AudZone fits into the sessions you're already running. Click any step to learn more.

9:00 am

Check your schedule

Your calendar syncs with CounselEar automatically. Click any appointment to begin — patient details and appointment type are already filled in.

AudZone connects to your existing CounselEar calendar, so your day’s appointments appear automatically. You can also upload a photo of your schedule, or enter appointments manually. Each appointment pre-fills the patient name and appointment type, so you’re ready to record with a single click.

Why this matters: Pre-filled details mean the correct template is selected automatically. No risk of using the wrong template for the wrong appointment type.
9:15 am

Start your session

Click record and focus entirely on your patient. Our clinically-aware recorder handles equipment conflicts automatically.

During testing, clinical equipment like audiometers and REM systems can hijack your microphone. AudZone’s clinically-aware recorder detects these conflicts and prevents them automatically — no browser extensions needed. If your browser crashes or the power goes out, your recording auto-saves every 5 seconds and can be fully recovered.

Why this matters: You never lose a recording, and your mic won’t get hijacked mid-session. Continuous backup means complete peace of mind.
10:30 am

Your note is ready

Within 60–90 seconds, your clinical note is generated using the correct template — automatically selected from over 50 audiology-specific options.

AudZone matches the right template to your appointment type automatically. You never need to scroll through a list and choose one manually. For initial hearing assessments, a detailed assessment template is applied. For a wax removal, a shorter procedure template. The AI understands audiology terminology and maintains accuracy even through multi-hour complex fittings.

Why this matters: Automatic template selection eliminates human error. Every clinician on your team uses the right template every time — consistency guaranteed.
10:32 am

Compliance is already checked

HSP compliance is validated automatically. In testing on 90-minute sessions, our checker scored 100% vs 70% for generic AI.

AudZone checks your clinical note against Hearing Services Program requirements automatically. You’ll see which requirements are met and which might need attention — all before you’ve even opened the note. Generic AI scribes showed critical omissions in the same tests. You simply review the note, make any changes you’d like, and confirm.

Why this matters: You can trust that your notes meet compliance requirements before they’re finalised. No more worrying about audits or missing documentation.
10:33 am

Reports generate themselves

Doc Flow auto-generates any required documents and fills PDF forms using your session data. Provider numbers and signatures auto-populate.

Set up once, then forget about it. Doc Flow triggers automatically when transcription completes, with conditions you define in plain English (e.g., "only if wax removal was performed"). Upload any PDF — fillable, flat, or scanned — and the AI detects fields, adds context, and fills them using session data. Your provider number, signature, and per-clinician values auto-populate every time.

Why this matters: Zero time spent on repetitive form-filling. No Adobe Acrobat required. Reports are ready to send the moment your session is processed.
Features

Everything an audiology practice needs

Every feature is designed specifically for hearing care. Hover over any card to see why it matters to your practice.

HSP Compliance Checking

Automatic validation of Hearing Services Program requirements after every session. Scored 100% vs 70% for generic AI in testing on 90-minute sessions.

Catches compliance gaps before they become audit findings.

Audit-Ready Transcripts

Read-only transcripts maintain legal compliance. Unaltered verbatim records meet Australian Privacy Principles with a complete audit trail for every session.

Protects your practice with a tamper-proof record of what was said.

Australian Data Storage

Patient records and metadata are stored on Australian servers. Fully compliant with Australian Privacy Principles and disclosed third-party AI processors.

Your patients' data never leaves the country.

APP Compliant

Built from the ground up to comply with Australian Privacy Principles and healthcare data regulations. Your patient information is secured to the highest standard.

Designed around Australian privacy law from day one, not retrofitted.

Recording Recovery

Auto-saves every 5 seconds locally. Recovers from browser crashes, power failures, and unexpected shutdowns. Continuous backup protection during every session.

You'll never lose a recording. Even if the power goes out mid-session.
The Difference

Generic AI scribes vs. purpose-built for audiology

AudZone isn't a general-purpose tool adapted for hearing care. It was built from the ground up for Australian audiologists.

Generic AI Scribes

Generic templates — you choose manually each time
No compliance checking for Australian standards
Accuracy drops in sessions over 30 minutes
No audiogram integration
Basic recording with no clinical awareness
Single-session notes only
No COSI/HHIA outcome tracking
No automatic document or PDF handling

AudZone

50+ audiology templates auto-selected by appointment type, across paediatric, implant, fitting, and review work
Built-in HSP compliance + AI-assisted rule authoring for any pathway, guideline, or internal SOP
Maintains accuracy through multi-hour appointments
Clinical audiogram integration per session
Clinically-aware recording prevents equipment conflicts
Multi-session journey reports across appointments
COSI goals & HHIA visual progress tracking
AI-powered fillable PDFs & automatic Doc Flow
Security & Privacy

How your data stays safe

We understand that patient data is sacred. Here's exactly how we protect it \u2014 no vague promises, just specifics.

Australian Servers

Patient records stored on Australian infrastructure

256-bit Encryption

Bank-level encryption for all data in transit and at rest

APP Compliant

Meets all Australian Privacy Principles for health data

Healthcare-Grade Security

Enterprise-level security practices and protocols

SOC 2 Aligned

Following industry-standard security audit practices

Audit Trail

Complete, read-only record of every action and change

Data Isolation

Row-level security ensures each practice's data is fully separated

Regular Audits

Ongoing security assessments and vulnerability testing

From Fellow Audiologists

What clinicians are saying

Feedback from Australian audiologists using AudZone in their daily practice.
(Placeholder -- replace with verified testimonials before publishing)

“

It’s been fantastic — particularly for capturing the complex counselling of cochlear implants, and streamlining recommendations and reports involved with both paediatrics and CI.

MK
Maddison Kennedy
Audiologist & Clinical Services Manager (BHlthSc, MAud, AAudA), Country Hearing Care
“

It automatically checks compliance on all HSP appointments, which is fantastic. I would previously spend 20 to 30 minutes after each appointment doing my notes, ensuring compliance and that I’d covered everything, but this does it all for you.

MO
Matthew O’Neill
Audiometrist & Practice Owner, Advanced Hearing Solutions
“

Since implementing AudZone into our clinical workflow, the transformation in our documentation process has been nothing short of remarkable. Our notes are now significantly more efficient, allowing clinicians to focus more on patient care and less on administrative burden.

TC
Terry Clayton
Audiometrist, Clayton Hearing
“

I can just engage with the client, give them 100% of my attention, have a conversation with them and the interaction is more personal because it allows me to be more client focused. Rather than looking at a screen and typing notes, I’m concentrating and asking the next question.

MO
Matthew O’Neill
Audiometrist & Practice Owner, Advanced Hearing Solutions
Pricing

Simple, transparent pricing

Pay for the days you work. No per-user fees, no hidden costs, and a monthly cap so you always know the maximum.

$45
per month (excl. GST)
8 included days per month
$5/day for additional days used
Monthly cap — costs never exceed $105/month
14-day free trial— no credit card required
HBA members receive 10% discount
Cancel monthly anytime, no lock-in
How many days per month do you typically work?
1 day12 days23 days
Working 10 days/month: your cost would be $55/month
Start Your Free 14-Day Trial
Getting Started

Up and running in four simple steps

No complex setup. No IT support needed. Just sign up and start your first session.

1

Sign up free

Create your account in under a minute. No credit card, no commitment.

2

Quick setup

A guided wizard walks you through connecting your calendar and preferences. About 5 minutes.

3

Run your first session

Click record, conduct your appointment as usual, and stop when you’re done.

4

Review your note

Your clinical note appears within 60–90 seconds. Compliance is then checked automatically.

Common Questions

Frequently asked questions

If your question isn't here, our support team typically responds within 24-48 business hours at support@audzone.com.au

Yes. Patient records are stored on Australian servers with 256-bit encryption. We comply with Australian Privacy Principles (APP) and follow healthcare-grade security practices including PHI de-identification. All transcripts are read-only to maintain an unaltered audit trail. Your data is isolated from other practices using row-level security across 270+ tables — no other practice can ever access your patient information.
After your 14-day trial, you'll be asked to choose a plan. If you don't subscribe, your account simply stops working — we don't charge anything automatically. All your data from the trial period is preserved, so if you decide to subscribe later, everything will be right where you left it. There's no pressure and no surprise charges.
No. AudZone runs in your web browser — Chrome, Edge, or Firefox on any computer. You'll need a microphone (built-in laptop mics work, though an external mic gives better results). There's nothing to install, no browser extensions, and no special hardware. If your computer can play a YouTube video, it can run AudZone.
AudZone ships with built-in HSP compliance — the most documentation-heavy Australian pathway. Beyond HSP, the compliance engine is fully extensible: upload any source document (paediatric guidelines, cochlear-implant candidacy criteria, DVA schedules, NDIS plans, AHPRA standards, internal SOPs) and AI extracts testable rules in minutes. Once you approve the rules, every relevant session is checked automatically. Each requirement is shown as either passed or needing attention. In our testing on 90-minute HSP sessions, AudZone's checker found 100% of requirements compared to 70% for generic AI tools.
No. AudZone ships with HSP compliance built in because it's the highest-volume Australian pathway, but the platform is designed for the full breadth of audiology. The clinical scribe, templates, transcription, document handling, and patient records all work across paediatric, cochlear-implant, bone-anchored, tinnitus, balance, and complex-care settings. For compliance specifically, clinics extend the engine themselves — point our AI at your paediatric protocols or CI candidacy guidelines and it builds the rule set with you.
Absolutely. While AudZone comes with over 50 audiology-specific templates that work out of the box, you can also create custom templates for your practice. You can modify existing templates or build new ones from scratch. Templates are linked to appointment types so they’re automatically selected — your entire team uses the same templates consistently without needing to remember which one to pick.
We provide a step-by-step setup wizard that guides you through the entire process in about 5 minutes. We also have a comprehensive knowledge base with detailed guides, video tutorials, and regular webinars. If you need personal help, our support team (all based in Australia) typically responds within 24-48 business hours at support@audzone.com.au. Many practices are fully up and running on their first day.

Ready to try it?

Start your free 14-day trial. No credit card required, no commitment, and your data stays in Australia.

Start Your Free Trial
14-day free trialNo credit cardCancel anytimeAustralian data storage
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Purpose-built clinical AI documentation for Australian hearing care professionals. Sydney, Australia.

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APP Compliant
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AudZone— Clinical AI notes with HSP compliance built in — and AI rule authoring for everything else
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