Security Overview
AudZone implements defense-in-depth security strategies to protect your sensitive healthcare data. Our multi-layered approach ensures that your patient information, clinical documentation, and practice data remain secure at every level.
Defense in Depth
Multiple security layers from network to application
Continuous Monitoring
24/7 threat detection and incident response
Regular Audits
Independent security assessments and penetration testing
DevSecOps
Security integrated into development lifecycle
Data Encryption
Encryption at Rest
AES-256 Encryption
All stored data encrypted with industry-standard AES-256
Encrypted Backups
All backups encrypted and stored in secure Australian data centers
Key Management
Encryption keys managed through secure key management service
Encryption in Transit
TLS 1.3
Latest TLS protocol for all data transmission
Certificate Pinning
Prevents man-in-the-middle attacks
Perfect Forward Secrecy
Ensures past communications remain secure
End-to-End Protection: Your data is encrypted from the moment it leaves your device until it's securely stored in our Australian data centers.
PHI Protection
Protected Health Information (PHI) requires special handling. Our comprehensive PHI protection system ensures patient privacy at every step.
Comprehensive PHI Protection
Data Minimization
All personal identifiers are automatically removed before any external processing, ensuring maximum privacy protection.
Multi-Layer Protection
Multiple detection and sanitization layers ensure comprehensive coverage of all sensitive data types.
Industry Standards Compliance
HIPAA Safe Harbor
Full compliance with de-identification standards
Privacy by Design
Privacy protection built into every system component
Zero Trust Architecture
Never trust, always verify approach to data access
Network Security: All sensitive data is protected using industry best practices for secure transmission and storage.
Access Control
Authentication
Secure Authentication
- • PKCE flow implementation
- • Magic link options
- • Session timeout controls
- • Password complexity requirements
Multi-Factor Options
- • Email verification
- • Time-based OTP
- • Biometric support
- • Device recognition
Authorization
Role-Based Access Control (RBAC)
Granular permissions based on user roles
Row-Level Security (RLS)
Database-enforced access restrictions
Multi-Tenant Isolation
Complete data separation between organizations
Principle of Least Privilege
Users only access what they need
Infrastructure Security
Australian Data Sovereignty
All your data stays in Australia, ensuring compliance with Australian privacy laws.
Primary Database
Supabase - Sydney, Australia
- • SOC 2 Type II certified
- • 99.9% uptime SLA
- • Automated backups
Application Hosting
Vercel - Australia Region
- • Edge network
- • DDoS protection
- • Auto-scaling
Network Security
Web Application Firewall (WAF)
Protection against common web vulnerabilities
DDoS Protection
Automatic mitigation of distributed attacks
Content Security Policy (CSP)
Prevents XSS and injection attacks
Rate Limiting
API protection against abuse
Application Security
Secure Development
- • Security-first development practices
- • Continuous security testing
- • Regular dependency updates
- • Automated vulnerability scanning
Input Protection
- • Comprehensive input validation
- • Protection against injection attacks
- • Cross-site scripting prevention
- • Request forgery protection
Secure Logging
- • No sensitive data in logs
- • Comprehensive audit trails
- • Secure log storage
- • Anomaly detection
Error Handling
- • Generic error messages
- • No stack traces exposed
- • Graceful degradation
- • Error monitoring
Compliance & Standards
HIPAA Compliance
- ✓ Administrative safeguards
- ✓ Physical safeguards
- ✓ Technical safeguards
- ✓ Safe Harbor de-identification
Australian Privacy Principles
- ✓ APP compliant data handling
- ✓ Data sovereignty maintained
- ✓ User rights implementation
- ✓ Breach notification ready
SOC 2 Type II
- ✓ Security controls
- ✓ Availability measures
- ✓ Processing integrity
- ✓ Confidentiality protection
ISO 27001 Aligned
- ✓ Information security management
- ✓ Risk assessment framework
- ✓ Continuous improvement
- ✓ Incident management
Regular Audits: We undergo independent security assessments annually and maintain continuous compliance monitoring to ensure the highest standards of security.
Incident Response
Response Plan
Our comprehensive incident response plan ensures rapid detection and mitigation of security events.
Detection & Analysis
Automated monitoring and threat detection within minutes
Containment
Immediate isolation of affected systems
Eradication & Recovery
Remove threat and restore normal operations
Communication
Notify affected parties within 72 hours as required
Post-Incident Review
Learn and improve security measures
24/7 Response Team: Our security team is available around the clock to respond to potential security incidents.
Your Security Responsibilities
Security is a shared responsibility. Here's how you can help protect your account and data:
Password Security
- • Use strong, unique passwords
- • Never share login credentials
- • Enable multi-factor authentication
- • Change passwords regularly
Access Management
- • Review user permissions regularly
- • Remove inactive users promptly
- • Use role-based access control
- • Monitor access logs
Device Security
- • Keep devices updated
- • Use antivirus software
- • Lock screens when away
- • Avoid public Wi-Fi
Data Handling
- • Obtain patient consent
- • Report suspicious activity
- • Follow data retention policies
- • Secure physical documents
Security Updates & Transparency
Continuous Improvement
We continuously update our security measures to address emerging threats and maintain the highest standards of protection.
Regular Updates
Security patches applied within 24-48 hours of release
Dependency Management
Automated vulnerability scanning and updates
Bug Bounty Program
Rewards for responsible disclosure of vulnerabilities
Transparency Reports
We believe in transparency about our security practices and incidents:
- • Annual security audit summaries
- • Incident statistics (anonymized)
- • Security improvement initiatives
- • Compliance certification status
Report Security Issues
If you discover a security vulnerability or have concerns about our security practices, please contact us immediately.
Security Team Contact
For security vulnerabilities
PGP Key Available
For encrypted communications
24-hour response
For critical vulnerabilities
Responsible Disclosure
We appreciate security researchers who:
- • Report vulnerabilities privately first
- • Provide detailed reproduction steps
- • Allow reasonable time for fixes
- • Don't access other users' data
Eligible for bug bounty rewards
Your security is our priority. Thank you for helping us maintain the highest standards of protection for healthcare data.
AudZone Trust Center
Security isn't just a feature—it's fundamental to everything we do. We're committed to protecting your data with the highest standards of security and privacy.